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Measuring For Success

No matter how many times I hear a manager tell me that he or she does not have an annual budget to work off of, I’m still shocked. It never fails to amaze me.

Some of you may be asking, “why is that such a shock?”   Well, if you got in your car tomorrow and decided to drive somewhere that you’d never been before, would you not look at a road map, use GPS or ask someone for directions? So how is that any different with a facility manager?

If an employee isn’t provided a “road map” than they won’t know where they’re ultimately headed and they definitely won’t know how to get there. In order for any manager to excel and any facility to thrive, results have to be measured. There has to be a goal in sight. If we aren’t pushing ourselves and our facilities to considerably improve year over year, then we’re moving backwards.

So, for those of you who do not provide your managers with an annual budget, I strongly suggest you consider it for 2015 and beyond. A good exercise to help with consideration for this plan would be to review the last 2-3 years performance and see how your store(s) performed year over year. Perhaps your managers just need basic directions to bring you the results you’ve been looking for.